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Privacy Policy

Introduction

Welcome to Creativano Private Limited (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by the Company in its capacity as a Data Fiduciary under the Digital Personal Data Protection Act (DPDP), 2023.

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This Privacy Policy applies to our website, www.creativano.com, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, and use of your personal information as described herein.

Corporate Identity & Definitions

To ensure transparency, the following terms are defined:

  • Company: Refers to Creativano Private Limited, a company incorporated under the Companies Act, 2013.

    • ​CIN: U73100TN2026PTC192288

    • PAN: AANCC7598R | TAN: CHEC20282D

    • Registered Office: Villa B16, 35/3, Myans Luxury Villas, Muttukadu, Chengalpet, Kanchipuram - 603112, Tamil Nadu, India.

    • Operational Office: 3/2, First Floor, First Main Road, Seethammal Extension, Teynampet, Chennai - 600018, Tamil Nadu, India.

  • Personal Data: Any information that relates to an identified or identifiable natural person (Data Principal).

  • Service: Refers to the design and professional services provided by Creativano Private Limited.

What Information Do We Collect?

We collect information from you when you visit our website, register, place an order, or communicate with us:

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  • Identity & Contact Data: Name, Username, Phone Numbers, Email Addresses, and Mailing/Billing Addresses.

  • Technical Data: IP addresses, browser types, and device information used for security and analytics.

  • Third-Party Data: Information from social media platforms (if you link them) or fraud detection services.

How We Use Your Information

As a corporate entity, we process your data based on:

  • Contractual Necessity: To process transactions, fulfill orders, and manage your account.

  • Legal Obligation: To comply with Indian tax laws (GST/Income Tax) and statutory reporting.

  • Consent: For newsletters, marketing, and targeted advertising (which you may opt out of at any time).

Disclosure and Sharing of Information

We may share your information with:

  • Service Providers: Trusted partners for hosting, payment processing (SSL encrypted), and email management.

  • Corporate Affiliates: Entities under common control with Creativano Private Limited.

  • Business Successors: In the event of a merger, asset sale, or reorganization, data may be transferred to the successor-in-interest.

  • Law Enforcement: To comply with legal processes, subpoenas, or court orders to protect the Company's rights and public safety.

Data Security and Retention

  • Security: We implement physical, electronic, and managerial procedures, including SSL (Secure Socket Layer) technology, to safeguard your information. Note: No system is 100% secure, but we adhere to reasonable industry standards.

  • Retention: We retain data only for as long as necessary to fulfill the purposes outlined (e.g., providing services) or to comply with Indian law, which typically requires keeping financial records for up to 6 to 8 years.

Your Rights (Data Principal Rights)

In accordance with the DPDP Act 2023 and GDPR (for EEA users), you have the right to:

  1. Access & Summary: Request a summary of the personal data we hold about you.

  2. Correction & Completion: Request that we update or correct inaccurate information.

  3. Erasure: Request the deletion of your data (subject to legal retention requirements).

  4. Withdraw Consent: Withdraw your consent for data processing at any time.

International Transfers

Creativano Private Limited is incorporated in India. Data may be transferred to and hosted on servers located outside of your state or country. By using our Service, you consent to these trans-border transfers, provided the recipient ensures a level of protection comparable to Indian law.​

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you are a parent and become aware that your child has provided us with data, please contact us, and we will take steps to remove that information.

Governing Law & Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes arising out of this policy shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.

Contact Us & Grievance Redressal

For any questions, concerns, or to exercise your data rights, please contact our Grievance Officer:

  • Email: design@creativano.com

  • Phone: +91 9791183836

  • Correspondence Address: 3/2, First Floor, First Main Road, Seethammal Extension, Teynampet, Chennai - 600018.

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